Payment policy

PCI Compliant

At Clutchicart, we prioritize the security of our customers' payment information by strictly adhering to the Payment Card Industry Data Security Standard (PCI DSS) requirements. These standards ensure that all sensitive payment data is handled, processed, and stored securely, helping to protect against data breaches and fraud. Your trust is important to us, and we are committed to maintaining the highest level of security throughout your shopping experience.

1. Secure Transactions:

All payments made on our platform are securely processed through encrypted systems, safeguarding the confidentiality and accuracy of your financial information.

2. PCI Compliance Assurance:

We consistently uphold PCI DSS compliance by conducting routine security evaluations of our systems.

3. Data Encryption:

We use industry-standard encryption methods to secure your payment information during transmission, ensuring the protection of your personal and financial data.

4. Tokenization:

To strengthen security measures, we implement tokenization, a process that substitutes sensitive cardholder data with unique tokens, so your actual payment information is never stored on our servers.

Payment Terms and Conditions

We accept the following credit and debit cards:

• American Express
• Apple Pay
• Diners Club
• Discover
• Meta Pay
• Google Pay
• Mastercard
• Visa

1. Order Confirmation:

After completing a purchase, customers receive a confirmation email containing their order and transaction details, serving as proof that the transaction was successful.

2. Payment Authorization:

Payment is authorized when the order is placed, and processing and shipping begin only after the payment has been successfully completed.

3. Failed Transactions:

If customers experience issues during a transaction, they are advised to verify their payment information and reach out to our customer support team for prompt assistance.

4. Currency:

Prices on our website are listed in US Dollars (USD).

5. Refund Policy:

Refer to our Refund Policy for information on refund requests.

6. Payment Disputes:

Customers who have concerns or disputes related to payments are encouraged to contact our customer support team for a prompt resolution.

7. Changes to Payment Policy:

We retain the right to modify this Payment Policy at any time, with any updates becoming effective immediately once published on our website.

By completing a purchase, you acknowledge and accept the terms and conditions specified in this Payment Policy.